第1课 取消服务-2第1课：打电话之取消服务 - 2【对话2：打电话取消预定的宾馆】Hello.
Holiday Inn.
How can I help you?

Yes.
I booked a single room in your hotel for this Friday.
But I’m sorry to say that I have to cancel it.
My wife is very sick now.
I don’t think she’ll be able to travel by this Friday.

Oh, I’m sorry to hear that.

Thank you.
Can I cancel my reservation?

Certainly.
May I have your name, please?

My name is Tom Smith.

Okay.
I have canceled your reservation, Mr.
Smith.

Thank you very much.

You’re welcome.
I hope your wife is feeling better soon.
您好。
这里是假日酒店。
我能为您做什么？

是这样的。
我在你们那订了一个单人间，这周五的。
但是我不得不取消这个预定。
我妻子生病了，病得挺厉害的，我想她本周遥能旅行了。

很抱歉听到这个消息。

谢谢您的同情。
我可以取消预定吗？

当然。
请问您的名字是？

汤姆斯密斯。

好的。
我已经取消了您的预定，斯密斯遥。

非常感谢。

不必客气。
祝您的妻子早日康复。