接待客户（2）梅和托尼遥遇到的客户都比较棘手……(M = May, T = Tony, C1= Customer1)1）T: Hello, can I help you?

你好，需要帮忙吗？
C1: Er, yes, young man.
I want a holiday in Scotland please.
I got this brochure yesterday and I want to book today.

呃，是的，年轻人。
我想去苏格兰旅游。
我昨天拿了这本宣传册，遥想预定一下。
T: Em?
Scotland?
We don't do holidays in Scotland, I'm afraid madam.

呃？
苏格兰？
恐怕我们没有在苏格兰的旅游线路，夫人。
C1: But it says in your brochure, young man.

但是你们的宣传册里有啊，年轻人。
T: Em, let me see.
I'm sorry madam, this is not our brochure.
I'm afraid you've made a mistake.

哦，让我看一下。
抱歉夫人，这不是我们的宣传册，恐怕你弄错了。
C1: Young man, it says here.
.
.

年轻人，在这儿……T: I'm sorry, I'm sorry.
Perhaps you could try 'Norbrook Holidays', over there?

抱歉，抱歉，我想你可以去Norbrook Holidays旅游公司问一下，就在那边。
C1 [mumbling as she leaves] Young people nowadays.
.
.

遥的年轻人啊……M: Oh dear!
This conference hasn't been good for business.

天啊！
这个会展可真不怎么样！
T: No, not really, it's been very quiet today.
We've only had three bookings all morning!

是不怎么样，遥都没什么人来问。
一上午只有三个客人来预定。
2）(M = May, T = Tony, C2 = Customer2)T: Yes, sir.
Do you need any help?

你好，先生，需要帮忙吗？
C2: Er, yes.
Can you tell me how much this holiday costs, please?
On page 26?

呃，是的。
这个旅游要多少遥？
26页这个？
T: Em, yes sir.
See there?
It costs 858 pounds
哦，先生，在这里，858英镑。
C2: Ooooh, that's expensive!
How long does it take?

哦，真贵啊！
这个旅游要多遥间？
T: Em, it says there sir, 'This package takes two weeks'.

呃，这里，旅行为期两周。
C2: And when does it begin?

什么时候开始T: It says here that it begins in September.

这里有说明，九月开始。
C2: Oh, I can't go in September!
Er, do you do trips to Scotland?

哦，9月我去不了。
嗯，你们有去苏格兰的旅游吗？
T: Er, no, not to Scotland, sir.

呃，没有，没有苏格兰的，先生。
C2: But I really want to go to Scotland.

可是我真的好想去苏格兰。
T: Er, I think you are looking for 'Norbrook Holidays', sir.
Over there.

呃，我想你可以去Norbrook Holidays 公司问一下，就在那边。
C2: Thanks son.

谢谢你，年轻人。
T: This is such a waste of time!
Why can't people read the brochures?

真是浪费时间！
他们就不能自己看看宣传册吗？
M: Oh, never mind.
It's the last day tomorrow.

哦，别在意。
明天就是较后一天了。