投诉的信Dear Manager: Much to my regret I write this to place a complalnt against your bad delivery service of your company.
The Samsung tape recorder model number JB/4703 that I ordered from your company on Nov.
1 arrived yesterday.
The serial number of the machine is 4703 -0641.
I am sorry to report that the recorder has been badly damaged.
There was no unusual damage to the packing case but when I opened it I fimnd that the lid of the recorder had been cracked and that thefront surface of the machine had been scratched.
Since there was such damage to the goods I decided to file a complaint against the delivery service.
Would you please let me know whether I should return the recorder to you for a replacement or if you have an authorized service representative here to which I should take it?
I will hold on to this recorder until I hear from you.
Sincerely yours Jonathan EdwardsDear Manager: Much to my regret I write this to place a complalnt against your bad delivery service of your company.
The Samsung tape recorder model number JB/4703 that I ordered from your company on Nov.
1 arrived yesterday.
The serial number of the machine is 4703 -0641.
I am sorry to report that the recorder has been badly damaged.
There was no unusual damage to the packing case but when I opened it I fimnd that the lid of the recorder had been cracked and that thefront surface of the machine had been scratched.
Since there was such damage to the goods I decided to file a complaint against the delivery service.
Would you please let me know whether I should return the recorder to you for a replacement or if you have an authorized service representative here to which I should take it?
I will hold on to this recorder until I hear from you.
Sincerely yours Jonathan Edwards