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职场口语:如何转接客户来电(2)

2025-01-28 01:24:32浏览:
职场口语:如何转接客户来电(2)A: Good afternoon, Sales Department.
May I help you?
下午好,销遥部,我能帮你什么忙吗?
B: Could I speak to Mr.
Bush, please?
可以和Bush先生说话吗?
A: I’ll see if he is available.
Who shall I say is calling, please?
我要看一看他是否在。
请问我得告诉他谁打来的?
B: John Smith.
A: Hold the line, please.
Mr.
Bush is in a meeting with the Managing Director at the moment, I’m afraid.
Can I help you?
请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗?
B: Well, I want to discuss with him the new contract we signed last week.
好的,我想跟他讨论一下我们上星期签订的合同。
A: I don’t think the meeting will go on much longer.
Shall I ask him to call you when he is free?
我想会议不会开得太久,我让他有空给你打电话,好吗?
B: Yes, that would be easiest.
是的,那样较好了。
A: Could I have your name again, please?
请再遥告诉我你的姓名,好吗?
B: Yes.
It’s John Smith.
好的,我叫John Smith。
A: And the number?
电话号码呢?
B: 021-64358796 A: OK.
You’ll be hearing from Mr.
Bush later in the morning then, Mr.
Smith.
好的,Smith先生,早上晚些时候,你会收到Bush先生的电话。
B: Thank you for your help.
Good-bye.
谢谢你的帮助,再见。
A: You are welcome.
Good-bye.
别客气,再见。