职场英语学习：别慌---请求帮助用语BBC English at Work Episode 21: Don't panic!

BBC白遥工作英语第21集： 别慌！
Asking for help 请求帮助用语Narrator: 你好，欢迎回到 Tip Top 贸易公司，眼下人人都在议论着 Anna 刚刚被提升的消息。
Paul 宣布由 Anna 来充任该公司新设立激光水果库存管理系统的遥导。
Denise: (On phone) Yes Anna.
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the new girl.
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she's done really well although I don't know what experience she's got.
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anyway, about the hairdresser you mentioned, oh I loved his aftershave.
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Tom: (to himself) I can't understand it.
I've got all the experience and all the ideas.
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she's just such a.
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Anna: (interrupting) Tom.
Sorry to interrupt, I just wanted to check you're OK with me leading this strategy for stock management.
Tom: Oh of course.
Yeah, you deserve it.
Narrator: Anna 姿态不错嘛！
Anna: But Tom, now you must help me.
Tom: Eh?
!
Narrator: Anna!
求人帮助时，不能这么讲话。
难道你忘了我一直在教你要注意礼貌？
Anna: Be polite – yes you keep telling me that.
Narrator: 如果你需要别人帮忙，一定要请求，不能命令，即使是 Tom 也不例外!
Anna: Oh right.
I'm in a bit of a panic.
I've never done this before.
I don't know where to begin.
Narrator: 很简单，你可以这样对同事说: 如果你能帮忙那么我将非常感激。
I would be most grateful if you could give me some help.
请问你能不能给我提些建议？
Please could I ask you for some advice?
我知道你很忙，不过能不能占用你几分钟时间？
I know you're busy but could you spare me a few minutes of your time please?
来吧，试一试!
Anna: Right, thanks.
I'll try.
Erm, excuse me Tom.
Sorry about earlier.
I'm a little nervous about leading this strategy thing and I would be most grateful if you could give me some help.
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please?
Tom: Of course Anna.
Why didn't you say, I'd be delighted.
I've lost count of the number of projects I've lead over the years.
Anna: Great, thanks.
So.
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where do you think I should begin?
Tom: Give me a few minutes and I'll find some of the excellent work I did last year.
Basically, you'll just need to copy it.
Hold on.
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Paul: Ah Anna.
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just popping out for some biscuits.
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err, how's the stock management strategy coming along?
Anna: Oh very good Paul.
Actually, please could I ask you for some advice please?
Paul: Yes of course.
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although I don't know if I'll be of much use!
Tom: .
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now where did I save those damn documents!
Anna: I'm very grateful for this opportunity but I'm a little unsure of where to start.
Tom is looking for some of his old work but.
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Paul: Really?
!
To be honest, this isn't Tom's speciality.
At a time like this I would ask Denise.
Anna: Denise?
!
Paul: Yes.
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she may only be the office assistant but she always has words of wisdom.
Right, custard creams or chocolate digestives?
Anna: What?
Paul: Biscuits?
Anna: Oh.
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custard creams please.
Err, Denise, I know you're busy but could you spare a few minutes of your time please?
Denise: Of course Anna, always happy to help you.
Anna: Well, you know the stock management control system?
Denise: The one you've now got to work out.
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well done for getting that!
Anna: Thanks.
It was OK writing it down for Paul but how do I put it in to practice?
There's just too much to do!
Denise: Calm down Anna.
You'll be fine.
The first thing you need to do is to look at our current system.
Anna: Look at our current system.
How do I do that?
Denise: Easy!
Just take the lift down to the warehouse and speak to Mr Ingle and then write down what you find; and draw up an action plan of tasks you need to do, like a shopping list.
I'm very good at those.
Anna: Go and see Mr Ingle?
Oh do I have to?
Denise: He's OK really Anna.
If you approach him in the right way he won't bite your head off!
Anna: What!
Bite my head off?
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Oh, well, if he won't bite me.
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then I suppose I should go and see him.
Thanks for your advice Denise, I could kiss you!
Right, I'm going to go and see him right now.
Narrator: 一定要有一个行动计划!
一个好的想法。
干得不错 Denise, 你比人们印象的更聪明!
Anna 你干的不错，看来这些礼貌用语都派上用场了。
I would be most grateful if you could give me some help.
Please could I ask you for some advice?
I know you're busy but could you spare me a few minutes of your time please?
记住如果你没主意了尽管请求别人帮忙就是了.
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不过较好别去找 Tom, 不知道他遥 怎么样?
Tom: Here Anna, I've got them.
Look, all my ideas from my last stock control project.
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pages and pages of them.
Just copy these, they're brilliant.
Anna?
Anna!
Paul: Too late, I've just seen her in the lift.
Fancy a custard cream Tom?
Narrator: Anna 去找那位动不动就发脾气的INGLE先生去谈话。
希望她别忘了遥礼貌请求用 语，否则对方才不会买账呢 – 那样可就糟了!
我们下次再会。
Listening Challenge 听力挑战:
What does Denise advise Anna to do first when planning the stock management strategy?
Denise 建议 Anna 在计划股票管理策略时要首先做什么？

Answer: To look at the current system.
答案: 要先看看遥的系统。