日常办公室用语-电话用语的常用口语:外企白遥英语口语Unit 03(3) 电话用语 Making a Phone Call 您好,XX公司。 您有什么事? XX Company. Can I help you? A: ABC Company. Can I help you? B: Yes,Mr. Lee,please. 我是XX公司的XX。 This is XX of XX company. A: Hello,this is Sophie of P&G. B: Yes,how may I help you? 请问XX在吗? /我找XX。 May I speak to XX? A: May I speak to Ms. Austin? B: Sorry,shes at lunch. 留言 leave a message A: He isnt here now,would you like to leave a message? B: Please tell him to give me a call. 转告 take a message A: The manager is at the meeting,can I take a message? B: Please tell him Tom called. 请问您怎么称呼? Who shall I say is calling? =May I have your name? =Whos calling,please? A: Who shall I say is calling? B: James Henry,from London. 接电话 get the phone A: Im busy now. Can someone get the phone? B: OK. I got it! 接通…的电话 put sb. on A: Could you put him on? B: One moment,please. 为…接通电话 put sb. through A: Would you put me through? B: OK,Ill get you the person in charge. 请不要挂断。 hang on =hold on A: Hang on please. Ive asked him to receive the call. B: Sure,thank you. 他正在接电话。 He is on the phone. =He is on the other line. A: May I speak to Mr. Ding? B: He is on the phone now. 过一会儿打过来 call back later A: Im in the middle of something. Could you call back later? B: No problem,Ill call you this afternoon. 请给我回电话。 call me back A: Could you have her call me back please? B: OK,Ill let her know. 请转分机8096。 Extension 8096,please. A: Extension 8096,please. B: One moment while I connect you. 挂断电话 hang up the phone =get off the phone A: Tell him to come tomorrow. B: He has just hung up the phone. 电话会议 telephone conference A: There is a telephone conference you need to attend this afternoon. B: I got it,thanks! 打遥长途 make/place an international call =call overseas A: Id like to make an international call. B: Whats the number? 对方付费电话 collect call A: I need to make a collect call. B: Just one second,I will connect you. 您太太的电话。 Its your wife calling. =Your wife is on the phone. A: Its your wife calling. B: Please tell her Ill be right with her. 您的电话 There is a call for you. =You have a call. A: Mr. Smith,there is a call for you. B: Thank you. Ill take it here. 打电话求援 call for help/assistance A: It seems we should call for help. B: Yes,tell them to hurry. 稍等。 Just a moment. =Hold on,please. A: Hello,thank you for calling Mail Company. This is Adam speaking,how may I help you? B: Hello,I would like to speak to your manager of human resources,please. A: Just a moment,Ill check to see if she is at her desk. May I tell her who is calling? B: This is Catherine from Pingan Insurance. Im calling in regards to our meeting next Monday. (电话)联系上… get hold of sb. = get in touch with sb. A:Hello,Bill, Daisy speaking. What can I do for you? B: Hello,Miss Daisy. So glad to get hold of you. I have an unexpected department meeting next Monday. Is there any possibility we can move our appointment for that day to Thursday? 我想电话确认。 Im calling to confirm/check again. A: Hello. This is Emma. Who is calling please? B: This is Adam of Mail Company. Im calling to confirm whether you are still available for the reception held by our company next Monday. 我打电话是想… Im calling to. . . A: Good afternoon,Mr. Joseph. This is Amy of Mail Company. Im calling to see if its possible for you to meet me sometime tomorrow. B: Ok,would it be convenient for you to come in at 10 a. m. ? 我没听清。 I didnt quite catch that. A: Im sorry,I didnt quite catch that,could you please repeat the number? B: No problem,my office number is 82793796.