职场英语学习：客户调查问卷

《公司初遥英语会话》可以作为提高商务英语水平的工具，尤其利于读者提高英语对话水平和对现代英语俚语的理解；它又能够展示商业管理的众多方面。


A: First of all, thank you for filling in our questionnaire.
C: that’s ok.
How can I help you?
A: Well you made a few interesting comments that I’d like to ask you about, if that’s all right.
C: Sure, go ahead.
A: You said that the customer service you received was “ shoddy”, what went wrong exactly?
C: Well the guy who served me didn’t really seem to know what he was doing.
A: Do you mean he was rude?
C: NO, not rude; he just didn’t know where to find things in the store or how to operate the till, things like that.
A: I see.
But you were happy with what you bought.
C: Yes.
I bought some trainers; they’re absolutely fine.
A: Good.
And you thought they were reasonably priced?
C: Yes.
They weren’t cheap, but they’re nice trainer so I didn’t mind paying a bit extra.
A: You also mentioned that worst thing about shopping at HaiSports was disabled access.
C: That’s right.
I’m a wheelchair user, you see, and there were no ramps t the entrance to the store-only steps.
A: We’re really sorry about that.
C: Well I can’t say that you are the only culprits.
A: The good news is that we’re having ramps fitted at the store this week.
C: Oh, right.
Well it’s nice to be listened to for a change, I must say!
A: We’ll also be sending you a HaiSports voucher to say thank you for helping us with our customer survey.