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A:Doctor Johnsons office.约翰逊大夫诊所。B:Hello.My name is Mr. Chen.Id like an appointm Key Sentences（重点句子）1．Hello，is this 4474716？喂，是4474716号吗？2．Id like to speak to Mr 171．I recognized your voice right away．我一听就知道是你的声音。172．Im calling to ask you som 1.Hello.喂。2.Hello.May I speak to Mr.Collins,please?我想和柯林斯先生讲话好吗？3.You must have 如果是face to face的交谈，你还能手舞足蹈，挤眉弄眼来表达清楚意思。可是……当在电话中，呃……为难了吧？怎样用英语流畅地说清楚信息呢？电话口语速成来啦 134．How may I direct you call？您要哪里？135．Could I have extension 239，please？请转接分机23 146．The connection was bad．通话情况很糟。147．There was a lot of echo and I couldnt hear 118．I beg you pardon？ Miss who？对不起，你说谁？119．Im sorry，but I dont know that name．对不 62．Im sorry，but hes on another line now．对不起，他在接另一个电话。63．Would you care to hold？您 94．Hello．Overseas operator．你好！遥电话总机。95．Id like to make a collect call to Japan． 
